Privacy Statement

Caribbean Hotels regards the privacy and security of our customer's information as a critical component of the service offered. When you make a new reservation or make changes to an existing reservation, we offer the use of a secure server. The Secure Sockets Layer (SSL) technology encrypts all information you input before it is sent to our server. At no time are the customers debit or credit card details un-encrypted over the Internet. As part of our privacy policy we address these four key areas:

What information this site gathers about you

   When you make a reservation, request special offers, send suggestions or comments to us we normally ask that you complete your details, which will    include name, address and contact details. In order to gauge a profile of our visitors holiday habits we generally for example ask for information on    where you have previously travelled in the Caribbean, where you heard about us and what your favourite hotels and resorts are. You will also have the    opportunity to participate in competitions and surveys which are used to gather customer    feedback to improve the web-site and also ensure that we    feed back to hotels if they have provided poor service. Often when requesting information with the exception of your name, address and e mail other    requests for information are optional.

What this site does with the information it gathers.

   When you make a reservation with Caribbean Hotels, only your Name and the other members of your party are forwarded to the property in which you    have made a reservation. A Customer Services representative of Caribbean Hotels may contact you if there is a question about your reservation.
   When you enter a contest, give feed back on our site, review a hotel or other promotional feature, we may ask for information such as your name,    mailing address, daytime phone number and e-mail address so we can administer the contest and continually improve our site. To help us better    understand who our users are, we may also ask for some broad demographic questions such as travel interests and habits, web surfing preferences,    age, gender etc. If you are a contest winner, we will contact you via e-mail or telephone to notify you that you've won and get your permission to post    your name.

With whom this site shares the information it gathers

   We share aggregate statistics about our customer's traffic patterns and reservations with our suppliers and partners, but these statistics do not    include any personally identifying information. If users have requested to be kept up to date on special offers or information on particular islands    then we will forward the information by e mail or by post ourselves and not pass details to third parties without the express permission of clients
   Like most Web sites, there is certain information we automatically track, including the URL that you just came from, which URL you go to next, the    browser you are using and your IP address.
   Occasionally Caribbean Hotels will hire a third part to act on our behalf for projects such as market research surveys and contest entry processing and    will provide information to these third parties specifically for us in connection with these projects. The information we provide to such third parties    is protected by a confidentiality agreement ands is to be used solely for completing the specific project. We use cookies to help users navigate    efficiently between secure and non-secure pages of our site. Cookies are pieces of information that a Web site transfers to your computer's hard disk    for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences. The use of cookies is an industry    standard, and many major web sites use them to provide useful features for their customers. We only use cookies to store information about hotels.    Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept    cookies. If you prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a Web site if you do so.

Our policy on correcting and updating personally identifiable information.

   To unsubscribe or update you email address from any information we forward then simply e mail us at optout@caribbean-hotels.co.uk

Links to other site

This site contains links to other sites. Caribbean Hotels is not responsible for the privacy practices or the content of such web sites. We encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.

Changes to our Privacy Statement

Any material changes in the way Caribbean Hotels uses personal information will be described in future versions of this Privacy Statement. You may always submit concerns regarding our privacy statements or our practices to privacy@caribbean-hotels.co.uk

How to Contact Us

Caribbean Hotels are committed to protecting your privacy. We do not and will not sell or rent your personal information to anyone without your express permission. If you have any questions about this privacy statement, or would like more information about our company, please contact us at:
Caribbean Hotels Head Office, Suite 607 Langham House, 302-308 Regent Street, London W1R 5AL.